How does it work?

How it does it work?

Send a Puzzle Post surprise to a loved one in four easy steps! Choose a puzzle, create a secret message (it can be text, image or video), we pop it in the post, and they solve the puzzles to crack into our online vault.

Step 1

Choose a puzzle for the recipient to solve.

Each title has a different theme, storyline, and set of puzzles. We recommend adult puzzles for anyone over the age of 14. Children’s puzzles are best for ages  7-10.

Step 2

Write, record or snap your secret message to be stashed in our online vault.

The experience of solving puzzles is always better when you don’t know what will happen at the end (or indeed who you might see!)

Our puzzles are commonly used as greeting cards (Happy Birthdays, Happy Anniversaries, etc.) but you can come up with creative ideas such as using the vault as an invitation or clue to an even bigger surprise!

Step 3

We send the puzzle in the post

After you provide us the recipient’s name and address during checkout, we’ll take it from there! We post the puzzles within 1-2 business days from the date of order with Royal Mail 1st Class, so it should arrive the very next day. You can upgrade to tracked or express postage as well if you like. 

Step 4

They solve the puzzle to reveal their unique access code, login to our vault and view your message

The recipients will have to work out the passcode by solving each of the puzzles. Clues (and answers!) are available on the website so no one gets stuck! 

Recipients won’t know who it’s from until they crack the code. So be on the lookout for their thank you message or film their reactions when they find out it was you all along!

As seen in

Featured in “The Best Gifts To Give In 2020”

“There’s no need to leave your home to do an escape room anymore – this one is just as fun.”

“A perfect alternative to that Christmas day game of monopoly”

If you aren’t together this Valentine’s Day, this twist on the old-fashioned love letter might be for you.”